We've been silent for a month and we have a lot of news to share with you. Following up to the flash update of one month ago, here's the full swing update plus some fresh news.
Shipments going on!
The number of kits shipped and delivered is growing up, we are now at 60 kits shipped and we have in-house other 60 to be shipped in the next week. We are also manufacturing and shipping the motors at a steady pace of 8/10 motors per day. Not too many but the key word here is "steady". There are a lot of things to improve to get the production quicker, but we're giving the priority to accuracy at this point. The production is running well too: motors and controller boxes are available in every power version, as you can see from the below pictures.
Second batch of batteries (for those who ordered the kit after March 2017) We are now waiting for the second order of batteries from the manufacturer, that is in transit. One important notice for ExtraEU backers: in recent updates we informed you about the decision to ship the batteries first and than the other components of the kit in a second moment. A new shipping from the manufacturer is started so check your email because Irene is sending you traking number and shipping info. If you are notified to receive a parcel from China: that's probably your battery!
Some backers came to our facility for the installation of the kit. We love to display the most fascinating conversions we see. The Santa Cruz below is simply astounding. It has a 999W BEST kit with backpack battery.
Strange noise on 10% of the motor. Identified the cause and solved.
In the flash update we introduced an anomaly. There was a problem with loose bearing which created a clicking noise after few hours of operation. We recently found out the same noise in other 4 motors in the field: that would make a 10% defect rate in the first production batch. Consequently, we opted to interrupt the shipping process and solve the problem on the motors we had in house. We decided to create calibrated shims so to prevent the loose bearing from moving. We then tested this solutions and it worked just fine. The loose bearing problem took us two weeks to solve in which we stopped the shipments. The calibrated shims has been created as a precautionary measure for all our motors we had in stock: we already upgraded all the motors with the calibrated shims and we are already shipping those. We're shipping those to Italian backers so we can make sure the solution is working in real life conditions on a larger scale. If we won't have new alerts in a week (it was possible recognize the loose bearing as an abnormal noise after a few miles), we'll proceed with the backers who live abroad.
What's in the box?
Here's an overview of what you'll find the your box
Each complete kit includes:
BEST mid drive Motor, including the chainrings,
High Efficiency Controller,
Premium Quality Li-Ion Battery, 48V, with smart BMS
e-bike smartbox for phone Bluetooth connectivity,
Battery charger for 110 - 220V
Motor mounting bracket,
Two brake cutoffs,
Wheel speed sensor
Test days and Show
The test day at Bersntol ring was a great success and we are so thankful for the great participation to this funny event. We took this wonderful opportunuty to film the BEST kits on action. Mirko had a lot of fun in the woods with his fat bike: BEST doesn't fear any climb! If you have an Istagram profile, you may want to share the full video:https://www.instagram.com/p/BZKHSURAGKr/. Alternatively you can see the video below.
Bikee Bike was also at Eurobike in Friedrichshafen (DE). Luca and Matteo challenged the bad weather to let you try the BEST experience. We took a couple of bikes from Mantua for the trial in the Demo Ring of the fair and the result was extreme and muddy.
Eurobike is an interesting showcase to make new friends and meet with the old ones! Some Kickstarter guys visited our boot and tested our system with great enthusiam.
Bikee Bike for native ebikes will be available next year
A new concept of the Bikee Bike mid drive motor appeared on an Italian downhill bikes manufacturer’s booth: Pedroni Cycles. The motor is based on our Bikee Bike technology, preserve the same performances, but requires a custom made frame, for perfect bike integration. The response from the public was so positive and a new and exciting partnership is around the corner.
Moto ParillaandAlpacargowere Bikee neighbors at Eurobike and as well as Pedroni Cycles they presented a converted model with Bikee system.
We can see the light
Finally all the things are lined up for fulfilling all the orders we have. It's only a matter of days, depending on when you ordered. You might be contacted in the next days by Irene if we don't have your full configuration, if some shipping or invoicing detail is missing or just to let you know that your system is oncoming.
We know we are slow in answering by email because we're receiving lots of emails. If you have urgent matters, please contact us by phone: +39 0376 390846 , AM Italian time and we'll get through that.
Again, we really can't wait to ship your BEST kit. For those who already received it, please make some noise on our Facebook page, as encouragement for those who are still patiently waiting. The message that the product is worth the wait keeps our souls light.
All the Best, Matteo, Luca, Irene and Bikee Bike team